Is it time for an HRB registration health check?

Amy Crow

Sep 9

2 min read

Your HRB is registered. But is it still registered correctly? And can the right people still manage it?

Almost three years on from the October 2023 deadline for registering existing Higher-Risk Buildings, a lot may have changed.

Buildings have changed.

People have changed.

Responsibilities have changed.

And the register itself hasn’t stood still. By August 2025, 13,075 Higher-Risk Buildings were registered with the BSR.

That’s a lot of buildings, and a lot of information that needs to remain accurate, accessible and up to date.

So, how confident are you that your HRB registrations are genuinely up to date?

A few simple questions worth asking:

❔ Do you know who the primary user is for each building on the BSR portal?

❔ Are they still in the same role — or even with your organisation?

❔ What happens if they leave tomorrow?

❔ Have you added a second user who can access and manage the building information?

❔ Are the PAP, AP and building details still correct?

❔ Have there been changes to the building’s structure or fire safety information?

These aren’t just housekeeping questions. There are compliance requirements to consider.

Once a building is registered, the BSR must be told within 14 days of becoming aware of certain changes, including changes to the building summary, PAP, APs and the parts of the building they are accountable for. Changes to structure or fire safety information must be notified within 28 days of becoming aware of them.

And don’t overlook portal access. This is an issue we’re increasingly seeing organisations having to address.

The person who completed the application is the primary user. They can manage the building information, change the primary user and add a second user.

But there’s an important limitation:

The second user cannot add or change users.

So, if your primary user changes role or leaves, how robust is your succession plan?

For organisations with multiple HRBs, there’s an even bigger question:

Do you know who has access to every HRB registration across your portfolio?

Because “our buildings are registered” isn’t the same as “our registrations are accurate, accessible and actively managed.”

Perhaps it’s time for an HRB registration health check.